{"id":1226,"date":"2026-05-18T17:04:31","date_gmt":"2026-05-18T15:04:31","guid":{"rendered":"https:\/\/yhailehemservices.com\/?page_id=1226"},"modified":"2026-05-18T17:05:34","modified_gmt":"2026-05-18T15:05:34","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/yhailehemservices.com\/index.php\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1226\" class=\"elementor elementor-1226\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d447422 e-con-full e-flex e-con e-parent\" data-id=\"d447422\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b794926 elementor-widget elementor-widget-html\" data-id=\"b794926\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"legal-container\" style=\"font-family: Arial, sans-serif; color: #333; line-height: 1.6; max-width: 800px; margin: 0 auto; padding: 20px;\">\r\n    <h1 style=\"color: #08364F; font-size: 28px; border-bottom: 2px solid #00b0f0; padding-bottom: 10px; margin-bottom: 20px;\">Privacy Policy<\/h1>\r\n    <p style=\"font-size: 14px; color: #666;\"><strong>Last Updated:<\/strong> May 2026<\/p>\r\n    \r\n    <p>At <strong>Yhailehem Services<\/strong>, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard the personal data you provide when interacting with our website and booking platform.<\/p>\r\n\r\n    <h2 style=\"color: #08364F; font-size: 20px; margin-top: 25px;\">1. Information We Collect<\/h2>\r\n    <p>When you request plumbing, electrical, or HVAC assistance through our dynamic chat system or fallback web forms, we collect the following information:<\/p>\r\n    <ul style=\"padding-left: 20px; margin-bottom: 15px;\">\r\n        <li>Full Name<\/li>\r\n        <li>Contact Information (Email Address and Phone \/ WhatsApp Number)<\/li>\r\n        <li>Property Address (For dispatching technicians)<\/li>\r\n        <li>Service interaction data and standard website cookie metrics<\/li>\r\n    <\/ul>\r\n\r\n    <h2 style=\"color: #08364F; font-size: 20px; margin-top: 25px;\">2. How We Use Your Information<\/h2>\r\n    <p>Your data is collected specifically to:<\/p>\r\n    <ul style=\"padding-left: 20px; margin-bottom: 15px;\">\r\n        <li>Process immediate job dispatch requests for residential and commercial services.<\/li>\r\n        <li>Communicate pricing quotes, schedule changes, and maintenance alerts.<\/li>\r\n        <li>Improve our internal website automated responses and customer care interactions.<\/li>\r\n    <\/ul>\r\n\r\n    <h2 style=\"color: #08364F; font-size: 20px; margin-top: 25px;\">3. Data Security and Retention<\/h2>\r\n    <p>We implement secure data-handling protocols to prevent unauthorized access to your private information. We do not sell, rent, or trade your personal details with third-party marketers. Your data is only shared with authorized operations coordinators and technicians dispatched to fulfill your requested plumbing, electrical, or heating\/cooling repairs.<\/p>\r\n\r\n    <h2 style=\"color: #08364F; font-size: 20px; margin-top: 25px;\">4. Cookies and Web Analytics<\/h2>\r\n    <p>Our website utilizes standard technical cookies to preserve chat session IDs and evaluate marketing source performance. You can disable cookies directly through your system browser settings if preferred.<\/p>\r\n\r\n    <h2 style=\"color: #08364F; font-size: 20px; margin-top: 25px;\">5. Contact Us<\/h2>\r\n    <p>If you have any questions regarding your data logs, or wish to request the removal of your personal context from our databases, feel free to submit a formal ticket via our standard contact channels.<\/p>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last Updated: May 2026 At Yhailehem Services, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard the personal data you provide when interacting with our website and booking platform. 1. Information We Collect When you request plumbing, electrical, or HVAC assistance through our dynamic chat [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-1226","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/yhailehemservices.com\/index.php\/wp-json\/wp\/v2\/pages\/1226","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yhailehemservices.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/yhailehemservices.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/yhailehemservices.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/yhailehemservices.com\/index.php\/wp-json\/wp\/v2\/comments?post=1226"}],"version-history":[{"count":4,"href":"https:\/\/yhailehemservices.com\/index.php\/wp-json\/wp\/v2\/pages\/1226\/revisions"}],"predecessor-version":[{"id":1231,"href":"https:\/\/yhailehemservices.com\/index.php\/wp-json\/wp\/v2\/pages\/1226\/revisions\/1231"}],"wp:attachment":[{"href":"https:\/\/yhailehemservices.com\/index.php\/wp-json\/wp\/v2\/media?parent=1226"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}