Privacy Policy

Last Updated: May 2026

At Yhailehem Services, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard the personal data you provide when interacting with our website and booking platform.

1. Information We Collect

When you request plumbing, electrical, or HVAC assistance through our dynamic chat system or fallback web forms, we collect the following information:

• Full Name
• Contact Information (Email Address and Phone / WhatsApp Number)
• Property Address (For dispatching technicians)
• Service interaction data and standard website cookie metrics

2. How We Use Your Information

Your data is collected specifically to:

• Process immediate job dispatch requests for residential and commercial services.
• Communicate pricing quotes, schedule changes, and maintenance alerts.
• Improve our internal website automated responses and customer care interactions.

3. Data Security and Retention

We implement secure data-handling protocols to prevent unauthorized access to your private information. We do not sell, rent, or trade your personal details with third-party marketers. Your data is only shared with authorized operations coordinators and technicians dispatched to fulfill your requested plumbing, electrical, or heating/cooling repairs.

4. Cookies and Web Analytics

Our website utilizes standard technical cookies to preserve chat session IDs and evaluate marketing source performance. You can disable cookies directly through your system browser settings if preferred.

5. Contact Us

If you have any questions regarding your data logs, or wish to request the removal of your personal context from our databases, feel free to submit a formal ticket via our standard contact channels.